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Shipping and Returns

Shipping and Returns


We ship via USPS. If you prefer to have your package shipped via Priority Mail, you are given the option during checkout. With our flat-rate shipping, most orders arrive 2-3 days after we ship them, but can take up to 5 or more business days in rare cases.

If you are from Alaska or Hawaii (or if you are a military customer with an APO/FPO), it costs more for us to ship to you, so you will need to select Priority Mail at checkout please.

* Please allow 1-2 business days for processing

*Shipments may also come in several boxes and may arrive within 1-2 business days apart


We will gladly accept returns on unopened items within 30 days of purchase with valid receipt or invoice. In order to receive a full refund the item must be sent back to our warehouse. Please contact customer service for address. It is solely the customers responsibility to ship the item back, and shipping fees are non-refundable.

We will accept returns on open items within 30 days of purchase if the item is deemed defective. This includes items that are clumpy, hard, damaged, past their expiration date, or missing both an outer and inner seal. If the inner seal appears to be missing, please double check the top of the lid. In most cases this seal comes off while unscrewing the lid of a supplement jug and is not a cause for concern. A small amount of powder leakage from the outer seal or bag seam is also normal.  You will receive store credit for all opened products that we deem with good reason for return.  Return on opened products cannot be more than 14 days.

Please contact

If you have questions regarding your order, please call us at 1-800-555-5555. You can also visit us online at and use our live chat feature, or email us at

**Shipping fees are non-refundable**


We accept orders from almost every country! You will have several shipping options depending on your order size. All the shipping price quotes are pulled directly from USPS's website, so you only pay what we are being charged.

As you probably know, supplements can sometimes be seized at customs. We do our best to prevent this, but we make no guarantees. Once the products leave our warehouse, there is nothing more we can do.

Many shipments arrive within 2 weeks, however in some rare cases, shipment can take 45 days or more. Unfortunately, we have absolutely no way to control transit times or customs decisions. Make sure you know your country's laws on restricted products!


We WILL NOT take responsibility for Stolen/Seized/Lost packages on all international orders. We are very sorry but International Customs and postal carriers will not work with us on any related matters. For us to keep our excellent prices we cannot offer refunds on any packages that have been stolen, seized or lost internationally. We are sorry for the inconvenience.

If your package has been Stolen/lost or seized please contact your Customs or Postal carrier.


EX: 899…

You can track this at, if you need the Brazillian code, please email one week after day of shipment